CEO of Vidyard,
Michael Litt, authors an article on Marketing Land titled, “It’s Time to Get
Personal with Email” disclosing the newest ways companies have enhanced their
email marketing campaigns.
Litt discusses
two ways in which marketers are making more of an impact. The first is
incorporating video into their email marketing efforts. A study from Marketo
and ClearFit (client) found that their emails using video for a direct call to
action had a 53% higher click-to-open rate than emails without. Experian found
that open rates increased to 13% (from seven-percent) when the word “video”
appeared in the subject line.
Video has
impacted the digital world as a whole, so why not bring it to direct email
marketing as well?
The second
tactic Litt discusses is personalization. I remember being in awe as a kid when
my parents would get a direct mail piece that had their name stamped on it.
Later to discover that in reality, the simple personalization wasn’t quite as
authentic as I had assumed it to be, albeit, I was still impressed. Marketers
are revamping that personalization and wrapping it into their emails.
Research from
VentureBeat Insights states that more than 90% of marketers see an increase in
their open and click-thru-rates when some form of personalization is used in
their email marketing.
Litt then leads
advertisers to do the seemingly obvious and combine these two methods. Genius,
right? Lenovo, a computer manufacturing company, sent out a holiday greeting
video to its customers last December including the recipient’s name on a sign
by the gingerbread house in the video’s opening screen. In Litt’s own words,
“Who wouldn’t open that?” The results showed that he wasn’t alone in that
thought. “Seven times as many people clicked through to the personalized video
compared with others that weren’t personalized.”
Not only have personalized and video emails shown higher open and click-thru-rates. Act-On found that viewers spent 62% more time than average on the campaign landing page.