Over the
last five years, one word has played a significant part in consumer behavior.
That word is “recession.” Because of the economic recession in 2008, consumers
have based the majority of purchases off of a “need” rather than a “want”. To
cope with the changing buyer intention, coupon manufacturers continue strategic
sampling to see what shoppers really want.
According
to the Center for Media Research, NCH Marketing Services reported that 305
billion coupons were produced by CPG marketers for 2012. This production count
is the same as 2011; however, the kind of coupons produced were not the same.
In 2012,
there were 4.4% more non-food category coupons than 2011. Some products include
medications, personal care and other household items. There was about 6.5%
fewer food related coupons in 2012. A reason for the shift could be coupons
offer marketers a way to introduce new products and allow consumers to try it
out at a lower cost.
It was
reported that CPG products had about 2.9 billion coupons redeemed in 2012. This
was down 17%; however, 79.8% of consumers reportedly use coupons. What does
this mean for advertisers? Shoppers are still interested in coupons, but it’s
up to marketers to experiment to see what kind of coupons are going to resonate
with its audience and be redeemed.
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